Skip to content

Online Banking FAQ

Internet Banking is a tool that allows you to use a personal computer with an Internet connection to conduct your banking online.

You can view account balances and transaction history, transfer money, and much more.

Yes, the Internet Banking product stores your User ID, password and user preferences.

Your account information is updated every business day with new transactions that were posted to your account the previous business day.

You can access your checking, savings, and loan accounts from the Internet banking service. Our Internet Banking Product is intended to give you as much access, security, and versatility as possible.

The system will automatically show the current month’s transactions and information. However, by selecting User Preferences, you can choose to view your account from the current date going back as much as two years.

Yes, you can view your accounts by date, check number, payee, amount or balance in ascending or descending order.

Internet Banking supports downloads to Quicken (.qfx), OFX, or Excel (.csv).

You can schedule future and recurring transfers between all of your own Bank deposit and loan accounts.

With Internet Banking, you have access to your account information 24 hours a day, 7 days a week!

The inactivity time out default is set for 10 minutes.

All you need to use Internet Banking is a secure and current version browser such as Google Chrome, Mozilla Firefox, Safari, Internet Explorer, or Microsoft Edge. You can use any computer that has Internet access.

You must first complete the Internet Banking registration form and submit it to us. Once your registration is received we will validate your personal information.  You may contact us by telephone during regular business hours with any questions. You must have an existing checking, savings or loan account before banking online.

Yes, after you use your assigned password to log-in for the first time, you can go to User Options and change your password.

Just call us and we will take you through the steps needed to get back into the system immediately!

© Copyright 2024 Metropolitan Bank. All rights reserved.